Casino app

iGaming

Mobile App

UX/UI Design

UX Research

Role

UI/UX Designer

Team

Solo Designer

Stakeholders

Gaming Company 

Tools

Adobe XD

Business Model

iGaming / Casino

Timeline

4 days (Design Sprint)

Objective & Context

Objective

Design a logged-in home screen that helps users play more games, faster, while increasing retention and long-term engagement for the business.

Context

Mobile casino app.
Users land on the home screen after login in the app.

Business Problem

  • High churn rate after login

  • Users leave without starting a game

  • New and high-value games are underplayed

  • Limited perceived personalization reduces loyalty

User Goal

“I want to quickly find a game I like and start playing without thinking.”

Research Snapshot

Methods

  • Competitive analysis

  • Behavioral patterns analysis

  • Plateform Patterns

COMPETITIVE ANALYSIS

  • Casino apps

  • Gaming apps

  • Content layout

USER BEHAVIOR OBSERVTION

  • Replay behavior 

  • Favorites usage

  • Drop-off moments 

PLATFORM PATTERNS

  • Bottom navigation

  • One-hand usage

  • Visual hierarchy

Key Findings

  • Users replay the same games frequently

  • Favorites strongly impact retention

  • Too many choices slow decision-making

  • Visual recommendations outperform text lists

Personas

Core UX Problems

PROBLEME 1

SOLUTION 1

Slow access to games.

Category shortcuts:

  • Slots

  • Table Games

  • Jackpots

  • Live Casino

  • Megaways

OUTCOME

Faster navigation, reduced friction.

PROBLEME 2

SOLUTION 2

Users want to resume games without searching.

Recently Played” section with familiar game cards.

OUTCOME

Faster session start.

PROBLEME 3

SOLUTION 3

Weak personalization.

Favorites system influencing recommendations.

OUTCOME

Stronger emotional attachment and loyalty.

PROBLEME 4

SOLUTION 4

New and popular games go unnoticed.

Guided discovery via recommendations and rankings.

Larger images to drive first time exploration

————

Social validation by ranking reduce decision uncertainly

OUTCOME

Better discovery without cognitive overload.

Sketch & Wireframe

Expected Impact

UX Impact

  • Faster decision-making

  • Reduced cognitive load

  • Stronger emotional engagement

Business Impact

  • Higher game launch rate

  • Increased retention

  • Better visibility for new releases

  • Stronger personalization metrics

Final Outcome

The design below delivers a premium, immersive, and personalized casino experience that balances business objectives with user needs.

It demonstrates how design thinking, combined with data-driven UX, can directly influence engagement and retention in high-volume gaming platforms.